1. Introduction
S7 Lab, Inc. ("S7 Lab," "we," "us") provides this Privacy Policy to explain how we collect, use, and protect information when you use our platform and related services (the "Services").
Important: This Privacy Policy applies to account information and usage data. Protected Health Information ("PHI") processed through our Services is governed by our Business Associate Agreement and HIPAA, not this Privacy Policy.
2. Information We Collect
Account Information. When you register, we collect:
Name, email address, and password
Organization name and type
Role/title
Billing information (for paid accounts)
Usage Data. We automatically collect:
Features accessed and actions taken
Timestamps and session duration
IP address, browser type, and device information
Error logs and performance data
3. How We Use Your Information
We use account and usage information to:
Provide, maintain, and improve the Services
Process transactions and send related communications
Send service updates, security alerts, and support messages
Respond to your inquiries
Monitor for security threats and abuse
Comply with legal obligations
We do not sell or trade your personal information.
4. How We Share Information
We may share information with:
Service providers who assist in operating our Services (e.g., cloud hosting, payment processing), under contracts requiring confidentiality
Professional advisors (lawyers, accountants) as needed
Law enforcement or government agencies when required by law
A successor entity in connection with a merger, acquisition, or sale of assets
We require all third parties to protect your information and use it only for specified purposes.
5. Data Security
We implement industry-standard security measures, including:
Encryption in transit (TLS 1.2+) and at rest (AES-256)
Role-based access controls
Audit logging and monitoring
Regular security assessments
No method of transmission or storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
6. Data Retention
We retain account information for as long as your account is active or as needed to provide Services. After account termination, we may retain certain information as required by law, to resolve disputes, or for legitimate business purposes. You may request deletion of your account by contacting us at legal@s7-lab.health.
7. Your Rights
Depending on your location, you may have rights to:
Access your personal information
Correct inaccurate information
Request deletion of your information
Object to or restrict certain processing
Data portability
To exercise these rights, contact us at legal@s7-lab.health. We will respond within the timeframe required by applicable law.
8. Cookies and Similar Technologies
We may use cookies and similar technologies for authentication, security, and to remember your preferences. Essential cookies are required for the Services to function. You can control non-essential cookies through your browser settings, but this may affect functionality.
9. Children's Privacy
The Services are not intended for individuals under 18. We do not knowingly collect personal information from children. If we learn we have collected such information, we will delete it promptly.
10. International Users
The Services are operated from the United States. If you access the Services from outside the U.S., your information will be transferred to and processed in the U.S., where data protection laws may differ from your jurisdiction.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy and sending an email to your registered address. Your continued use of the Services after such notice constitutes acceptance of the updated policy.
12. Governing Law
This Privacy Policy is governed by the laws of the State of Delaware, without regard to conflict of laws principles.
13. Contact Us
Questions or concerns about this Privacy Policy may be directed to:
S7 Lab, Inc.
251 Little Falls Drive
Wilmington, DE, 19808
Email: legal@s7-lab.health